What if it takes longer than 60 days to dispute my charge?.What are the requirements of a credit card dispute?.What if I made my purchase with a debit card?.Currently selling in 54 countries and growing, our mission is to deliver simple solutions to travelers worldwide heading out on their next adventure. We provide specialty travel insurance services and benefits to travelers visiting or working internationally, including in the world’s most hard to reach places. They show the importance of understanding credit card chargebacks, particularly timing.īattleface delivers insurance that doesn’t quit when circumstances change. Her case, and many others, and its improbable resolution have more lessons than the obvious (look twice, book once). But that left her with a balance of $620.Īnd that’s when she disputed the entire charge on her credit card. She spent more than five hours contacting Airbnb and the host, only to receive a message that denied her a refund. “But they have a strict no-cancellation policy and refused to refund me or change my dates to the third weekend of July.” “I immediately recognized the mistake and within two minutes had contacted the host,” she says. She clicked the third weekend of June instead of the third weekend in July. The problem? Dunlop booked the rental for the wrong dates. Nor could she imagine the trouble her credit card dispute would cause.īut now she’s $620 poorer after trying to reserve a weekend at a vacation rental in San Diego. Filing a credit card chargeback was the last thing on Amanda Dunlop’s mind when she booked a vacation rental on Airbnb.
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